Orders & Shipping
Will I get an order confirmation ?
Yes, we will send you a confirmation of order. In case of cash on delivery orders, you will be required to confirm your order.
Can i place the order over phone?
No, we don’t accept orders over phone.
Is my information safe with you?
Yes, the information provided to us is safe with us. We only use it for communication and record purposes.
How do I track my order after it has been shipped?
After your order is shipped, we will provide you with the tracking details.
How to Cancel an Order ?
You can cancel your order before it has been shipped, After that you can deny the delivery of your order.
Where can I access my past and present orders?
Your order details are present in the Account> Orders section of our website.
Can I send gifts to others using Odins?
Yes, you can send gifts from our website by checking is it a gift box.
What payment methods are available for a gift order?
All payment methods are accepted.
How can I modify the address and phone information after I place the order?
In case of any such requirements reach out to us at care@odinsfinejewellery.com
Is there any shipping fees?
We charge INR 500 fees on Cash on Delivery orders, shipping on prepaid orders is free of charge.
What is the estimated delivery time ?
After your order is confirmed, It usually takes 3-4 days to deliver.
Does Odins deliver internationally ?
No, currently we do not accept international orders
What happens if my order is lost in transit?
All our orders are insured, if an order gets lost in transit, we will be shipping a replacement.
How can I cancel my order that is already in transit?
If an order is in transit, you can deny the delivery, if you want to cancel your order.
Can I change my shipping address and phone information after I place an order ?
For any queries like this reach out to us at care@odinsfinejewellery.com
What do I do if my shipment is delayed?
Sometimes there can be delays in shipment due to unforeseeable reasons
How can I get my shipment delivered if I missed it today?
The delivery of your order will be tried 3 times before it is returned to us.
How can I get my delivery agents phone number?
At the time of delivery, you will be provided with the delivery agent’s details by the shipping company.