We have a 15 days easy return & exchange policy. Just make sure all tags are intact and the piece is unworn.

Note: Custom designs, Rings, and Made To Order items are not eligible for returns.

This means you have 15 days from the date of delivery to return your order and get a refund.

Note: In case of refunds a fee of 3 - 5% will be deducted from the refundable amount based on the mode of payment.

If you are a COD customer, COD charges will not be refunded.

You can initiate a return form your orders page easily.
If you are facing any any issues, you can simply contact us for the same.

In case of prepaid orders, your refund will be processed back to your original mode of payment or as store credits. In case of COD orders you can get it in credits or in your desired back account.

Note: Refunds can take upto 7 days to process.

If you receive a wrong or defective product, please contact us immediately. An unboxing video will be needed for a swift exchange. We apologize for any inconvenience.

In this case you can simply deny the delivery and order again.

Note: Shipping charges will be deducted from your amount in this case.

In case of refunds, the return shipping is deducted from the refund amount, otherwise we don't charge for it.

We offer lifetime buyback of our products for the current price of silver in it.

You can exchange it for something new or request to transfer the amount in your account.

Custom orders are not returnable nor exchangeable as they are specially made for you.

You can simply initiate return from the orders page

In case we receive a wrong, damaged or used product, Odins reserves the right to deny any refunds.